FAQ

What types of products do you offer?

Effortless Elegance specializes in high-quality makeup tools and accessories. Our curated selection includes innovative products such as the 3-In-1 Electric Makeup Brush Cleaner and a versatile 27 PCS Makeup Tools Kit, designed to enhance your beauty routine.

How can I ensure the longevity of my makeup tools?

To maintain the longevity of your makeup tools, it is essential to clean them regularly using appropriate cleaning solutions. For electric tools, follow the manufacturer's instructions for cleaning and maintenance. Proper storage in a dry and cool environment also contributes to their durability.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will need the receipt or proof of purchase to initiate a return.

How long does shipping take?

Orders are typically processed within 1-3 business days. Delivery times may vary based on your location, but you can expect your order to arrive within 5-15 business days. We offer free shipping on orders over $80 within the continental United States.

Do you offer international shipping?

Yes, we do offer international shipping. However, additional fees and longer delivery times may apply. Please check our shipping policy for more details on international orders.

What should I do if my item is defective or damaged?

If you receive a defective or damaged item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Can I exchange an item?

The fastest way to ensure you receive the desired item is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.